Returns Policy
Last updated: August 2026
1. All Sales Final
Every Essebes artwork is handmade and one-of-a-kind. Because of this, all sales are final.
Returns are not accepted for change of mind, buyer's remorse, personal preference, or color variation caused by individual display settings.
2. Damaged During Shipping
If your artwork arrives damaged, contact Essebes within 48 hours of delivery. Please include your order number and clear photographs of:
- The artwork
- The shipping box
- All packing materials
Please keep all original packaging until the claim review is complete.
3. Resolution
After shipping damage is verified, Essebes will determine the appropriate remedy, which may include repair, restoration, replacement (when possible), or refund.
4. Questions
For return-policy or damage-claim questions, please contact us.